Trust Your Sales to the CRM Trusted by the World
Zoho CRM empowers a global network of over 300,000 businesses to convert more leads, engage with customers, and grow their revenue — implemented and supported locally by Genty Solutions for businesses in Lagos, Abuja, Port Harcourt, Kano, and across Nigeria.
Recognized as a Visionary in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation Platforms.
Omnichannel Engagement
Reach customers across telephone, email, live chat, and social media from one place.
Zia AI Sales Assistant
Get lead and deal predictions, alerts, and answers instantly from your CRM data.
Local Implementation & Training
Genty Solutions sets up, migrates, and trains your team so Zoho CRM actually gets used.
Proven Results, Reported by Zoho CRM Customers
Connect With Your Customers Wherever They Are
Get real-time notifications when customers interact with your business, and measure the effectiveness of every channel and touchpoint.
Telephony
Make and receive calls directly from Zoho CRM, with call logs attached to every record.
See every email conversation with a lead or customer without leaving your pipeline view.
Social
Monitor and respond to social mentions and messages tied directly to your CRM records.
Live Chat
Chat with website visitors in real time and turn conversations into qualified leads.
Save More Time With Automation
Real-Time Analytics
Make smarter business decisions with powerful, real-time analytics.
Territory Performance
Measure and manage your organization's territory-wide sales performance.
KPI Tracking
Track key performance indicators, including current trends and future predictions.
Conversational AI for Smarter Selling
Instant Answers
Find any information you need from your CRM data instantly with the help of Zia, your AI-powered sales assistant.
Predictive Scoring
Get advanced lead and deal predictions so you can identify the leads likely to convert and close more deals.
Smart Alerts
Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads.
Everything a Modern Sales Team Needs
Zoho CRM combines AI with intuitive design across every part of the sales process.
AI Agents
Zia's multi-agent platform listens, learns, and assists — with dynamic recommendations, automated follow-ups, and anomaly flagging.
Sales Force Automation
Automate contact tracking, follow-ups, and pipeline updates with forecasting, territory management, and CPQ built in.
Lead Management
Guide leads from capture through enrichment and nurturing across every channel, so nothing falls through the cracks.
Process Automation
Enforce process uniformity end-to-end with Blueprint, Cadences, and contextual guidance for every rep.
Customization
Design layouts, portals, and workflows around exactly how your business runs, with Canvas and Client Script.
Business Intelligence
Turn complexity into clarity with dynamic dashboards, prompt-based report generation, and proactive anomaly detection.
Why Choose Zoho CRM?
Simple, straightforward user interface with a minimal learning curve.
Flexible, month-to-month contracts supported by transparent pricing plans.
Deployment, consultation, onboarding, and training programs to help you get started smoothly.
Migration wizard to easily import data from spreadsheets or other CRM systems.
Fully extensible developer platform for tighter integration with external systems.
Sell on the go with award-winning CRM apps for both iOS and Android.
Improved Sales. Lasting Relationships. Faster Growth.
Reduced lead-to-prospect time by 60%
"With Zoho CRM, we experienced a 65% increase in our sales pipeline. We also managed to reduce our lead to real prospect time by 60%, which is huge."
$1 million to $20 million in two years
"Since switching to Zoho CRM, JusCollege has effectively managed the large volume of contacts flowing through the sales pipeline and increased its sales from $1 million to $20 million in just two years."
Repeat sales up from 20% to 40%
"Zoho had all of the functionality we could ever need, at a fraction of the cost of Salesforce. In less than a year, we witnessed an increase of repeat customer sales from 20 percent up to 40 percent."
Tightly Integrated With the Business Apps You Use Every Day
Connect Zoho CRM with 1,000+ apps — from Google Workspace and Microsoft 365 to Slack, Zoom, and QuickBooks.
Zoho CRM in Nigeria: Frequently Asked Questions
Is Zoho CRM available to businesses in Nigeria?
Yes. Zoho CRM is available to businesses across Nigeria, including Lagos, Abuja, Port Harcourt, and Kano, and Genty Solutions provides local implementation, training, and support as an Authorized Zoho Partner.
Can I pay for Zoho CRM in Naira?
Genty Solutions can guide you through setup and billing as your local Zoho partner, helping you choose the right plan and payment option for your business in Nigeria.
Is Zoho CRM suitable for small businesses in Nigeria?
Yes. Zoho CRM offers a free plan for up to 3 users and flexible, month-to-month paid plans with no long-term contracts, making it accessible for small and growing Nigerian businesses.
Does Zoho CRM work well with a remote or hybrid sales team?
Yes. Zoho CRM is cloud-based with mobile apps for iOS and Android, so your sales team can manage leads, calls, and deals from anywhere.
Can Genty Solutions help migrate my existing customer data into Zoho CRM?
Yes. Zoho CRM includes a migration wizard to import data from spreadsheets or other CRM systems, and Genty Solutions provides hands-on support throughout the migration and onboarding process.